Welcome to the Consumer Code news page. This is where you can find the latest news about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.

For media enquiries or press photographs, please contact:
Carol Brady, Code Secretariat: at secretariat@consumercode.co.uk

Homeowner satisfaction with new homes remains high according to latest HBF Customer Survey

Consumer Code for Home Builders responds to Government Consultation on Strengthening Redress in the Housing Market

Consumer Code launches new leaflet to raise awareness of the Code

Over 6,000 front line staff complete online training

External compliance auditors appointed to boost customer service standard

  • First time home buyer looking for advice or guidance about getting on the property ladder? Then consider the govern… https://t.co/6lnOGcuLMX
    10 hours ago
  • Building new homes? Did you know we offer free on-line training to help you comply with The Code?… https://t.co/WBf3yk9TFY
    2 days ago
  • We love this animation from @HomeBuildersFed - illustrating just one of the benefits of buying a new home https://t.co/zfRDFuYApm #NHW18
    5 days ago
Who's supporting The Code